bw33 Terms and Conditions — Your Rights and Responsibilities

Welcome to bw33 (collectively referred to as the "Platform", "we" or "Company"). These terms and conditions ("Terms") apply to the use of the bw33 website, mobile version and all related services.

By registering on our platform or using it in any way, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

2.1 Registration Requirements

To open an account at bw33, you must meet the following conditions:

• You must be at least 21 years of age.
• You must provide your real identity and accurate information.
• You must not reside in a jurisdiction where online gaming is completely prohibited.
• Each person may open only one account.

2.2 Account Security

It is entirely your responsibility to keep your account password and login details confidential. If you become aware of any unauthorized access to your account, notify our support team immediately.

2.3 Identity Verification (KYC)

bw33 may request the necessary documents for identity verification (national ID card, passport, driving licence, etc.) at any time. Failure to provide the required documents may result in the account being suspended or closed.

All financial transactions on bw33 will be governed by the following rules:

3.1 Deposit Rules

• The minimum deposit amount is ৳500 for each method.
• Deposited funds must be sent from an account registered in your own name.
• Deposits made by third parties are not accepted and such transactions will be cancelled.

3.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal processing is generally completed within 10 to 45 minutes.
• Withdrawals may be held until verification is complete.
• Additional verification may be required for unusual or suspicious transactions.

4.1 Welcome Bonus

New members at bw33 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000. The following conditions apply to receive this bonus:

• After receiving the bonus, a 20x wagering requirement must be met before it can be used.
• Each person may claim this bonus only once.
• bw33 reserves the right to modify or cancel any bonus offer at any time.
• Attempting to obtain a bonus through fraudulent activity will result in the account being closed.

4.2 Other Promotions

From time to time, bw33 offers various cashback offers, re-deposit bonuses, reload bonuses and tournament offers. Each promotion will have its own terms, which will be published on the relevant promotion page.

4.3 VIP Program Terms

The bw33 VIP Program has five tiers, each providing weekly cashback:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.5%
• Gold: Weekly cashback up to 0.7%
• Platinum: Weekly cashback up to 1.0%
• Diamond: Weekly cashback up to 1.2%

VIP tier progression depends on your activity and participation on the platform. Advancement to higher tiers is determined based on evaluation by our team.

The following activities are strictly prohibited on the bw33 platform:

• Opening or operating multiple accounts.
• Registering an account with false or inaccurate information.
• Operating multiple accounts from the same household or address with the intent to abuse the bonus system.
• Using software, bots or automated methods to play games.
• Attempting to breach the platform's systems or security.
• Using the platform for money laundering or any other illegal financial activity.
• Cheating or unfair conduct toward other players.

If you engage in any of the prohibited activities listed above, bw33 reserves the right to suspend or permanently close the account and to forfeit any outstanding balance.

bw33 places the highest importance on protecting your personal information. We use SSL encryption technology to keep your data secure. Your personal information is used only for providing services, identity verification and fulfilling legal obligations.

Your information is not sold or transferred to third parties, except where required by a legitimate request from legal authorities. For more details, please read our Privacy Policy.

bw33 believes in responsible gaming. We place the highest priority on the mental health and financial wellbeing of our members. The following tools are available on our platform:

• Set your own daily or weekly deposit limits.
• The option to take a voluntary break or apply a temporary self-exclusion when needed.
• A permanent self-exclusion feature that cannot be reversed once activated.
• Support chat for direct assistance if signs of a potential addiction appear.

If you have a gambling problem, please contact our live chat or read our Responsible Gaming page.

All content published on the bw33 website — logos, designs, text, images, software and other materials — is the exclusive property of bw33. Reproducing, distributing or using any part of these materials for commercial purposes without prior written permission is strictly prohibited.

The intellectual property of third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, Ezugi) and other partner companies remains with their respective owners.

The bw33 platform provides services on an "as is" basis. bw33 will not be liable for any loss caused by technical errors, server outages or power disruptions. Nevertheless, we always endeavour to find a fair resolution.

bw33 will not be obligated to provide any compensation if the service is temporarily suspended due to circumstances beyond our control (such as internet disruption, natural disasters or legal directives).

10.1 Closure by the User

You may request to voluntarily close your account at any time. The process will be completed by contacting the support team. Please ensure any outstanding wagering requirements are met before closing the account.

10.2 Closure by bw33

bw33 may suspend or close an account in the following circumstances:

• Violation of these Terms.
• Fraudulent activity or bonus abuse.
• Failure to complete identity verification or provision of false information.
• Extended inactivity (generally more than 12 months).
• Legal or regulatory requirements.

For any complaint or dispute, please first contact our 24/7 live chat support. Our team will endeavour to resolve your issue promptly.

If the matter is not resolved via live chat, send the details in writing to [email protected]. We review every complaint seriously and are committed to providing a fair resolution.

bw33 believes in a fair play policy in all matters. Game outcomes are governed by Random Number Generator (RNG) technology and are regularly audited by a third party.

bw33 reserves the right to amend these terms and conditions at any time. For significant changes, we will publish a notice on the platform or inform members by email. Continued use of the platform after any changes will be considered acceptance of the new terms.

Always check the "Last Updated" date on this page to confirm you are reading the latest version.

For any questions or clarifications regarding these terms and conditions, please contact us:

• 24/7 Live Chat — Get direct support in Bengali.
• Email: [email protected]

Our support team is available 7 days a week, 24 hours a day.